Terms of Service
1. Introduction
Welcome to Trendora! By using our website, you agree to these Terms of Service. We are committed to providing a seamless shopping experience and appreciate your trust in us. Please read these terms carefully before using our services.
2. Products & Orders
At Trendora, we offer a curated selection of high-quality products. All orders are subject to availability and confirmed payment. If a product becomes unavailable or an issue arises with your order, we will notify you as soon as possible and provide alternative solutions or a refund if necessary.
3. Pricing & Payments
All prices are listed in USD and may change. We accept multiple secure payment methods to ensure a smooth and safe transaction process. If there is a pricing error on our website, we reserve the right to correct it before processing your order.
4. Shipping & Delivery
We strive to process and ship all orders promptly. Delivery times vary based on your location and selected shipping method. While we work with reliable carriers, unexpected delays due to customs, weather conditions, or logistical issues may occur. We will provide tracking information to keep you updated on your order status.
5. Returns & Refunds
Your satisfaction is our priority. If you are not happy with your purchase, you may return items within 30 days of delivery, provided they are unused and in their original packaging. Refunds will be issued after inspection of the returned items. Customers are responsible for return shipping costs unless the item received was defective or incorrect. Refunds are typically processed back to the original payment method.
6. User Responsibilities
By using our website, you agree to act responsibly and respectfully. Fraudulent activity, misuse of our services, or any action that may harm our business or other users will not be tolerated. We reserve the right to refuse service or terminate accounts at our discretion.
7. Warranty & Liability
We stand by the quality of our products, but we cannot guarantee that every item will meet personal expectations. Trendora is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Please use our products as intended and follow any provided instructions for safe use.
8. Privacy & Security
Your privacy is important to us. We handle personal information responsibly and comply with applicable data protection laws. We implement security measures to protect your data, but it is also your responsibility to safeguard your account details.
9. Changes to Terms
Trendora reserves the right to update these Terms of Service when necessary. Any changes will take effect immediately upon posting. By continuing to use our website, you agree to the updated terms.
Thank you for choosing Trendora! We appreciate your support and look forward to serving you.